Contact Us

We would love to hear from you. Whether you have a question, ran into a problem, or just want to share your thoughts about I'm Shy, Hi!, the easiest way to get in touch is by email.

How We Can Help

Here are some of the most common reasons people reach out to us:

• Technical issues — Something not loading, camera not connecting, or the site behaving unexpectedly. Let us know what device and browser you are using and we will do our best to sort it out.
• Safety concerns — If you encountered someone behaving inappropriately and were not able to report them during the chat, send us an email with as much detail as you can. We take these seriously.
• General feedback — Ideas for improving the site, features you would like to see, or just letting us know what you think. We read every message.
• Questions about the site — How something works, what data we collect, or anything else you are curious about.

Tips for a Faster Response

We are a small team and we try to respond to every email within a few business days. To help us help you faster, include as much context as possible — what you were doing when the issue happened, what device and browser you were on, and screenshots if you have them. If it is a safety issue, put that in the subject line so we can prioritize it.

Thank you for being part of the I'm Shy, Hi! community. We genuinely appreciate your feedback and your patience.